essere.ai
Ciao, the essere voice agent

Your 24/7 AI receptionist.

In under 3 minutes, Ciao learns your business inside out, from your services and prices to your policies and FAQs, so every caller gets real answers, not a script. It handles support, books meetings, and never misses a lead.

Build your agentBook a call
  • Live in under 3 min
  • Free to build
  • Answers 24/7, 365
  • Speaks 30+ languages
  • Integrates with your best tools
  • Books to your calendar

Incoming call · 11:42pm+1 (415) 555‑0190

What it does

It answers. It never sleeps. It takes action.

Answers every call

Picks up on the first ring, greets and qualifies the caller like your best hire would.

Works 24/7, 365

Answers at 2pm and 2am exactly the same way. No voicemail, no after-hours gaps.

Takes action for you

It qualifies the lead and books the appointment straight into your calendar, hands-free.

Hands off to a human

Ask for a person and it transfers the call straight to you or your team, never a dead end.

What it does

Your front desk, always on.

Ciao answers, resolves and books like your best receptionist. Around the clock, in any language.

  • Never misses a call

    Picks up on the first ring, 24/7/365. At 2pm and at 2am, exactly the same.

  • Knows your business

    Trained on your website in under three minutes: services, prices, policies, FAQs.

  • Solves and books

    Resolves routine enquiries end to end and books appointments straight into your calendar.

  • Recognises regulars

    Greets returning clients by name, with their history already in hand.

  • Speaks 30+ languages

    Answers in the caller’s language and switches the moment they do.

  • Hands off to a human

    A hot lead or a complex request? It transfers to the right person, context gathered.

The cost of a missed call

What is it costing you?

You're losing about

$134,680

a year. That's $2,590 a week walking out the door, every one a call essere would have answered.

Based on 37% of inbound callers being ready to buy (industry analysis of 60M+ calls). 85% who reach voicemail never call back, and 62% call a competitor instead. Sources: 411 Locals (2024), Invoca, getaira.io.

Pricing in plain sight

01 / 06

Pricing in plain sight

One flat monthly plan covers your calls. You know the number before the month starts, and it is the same number when the month ends. A busy season changes your bookings, not your bill.

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Real human support

02 / 06

Real human support

Ciao answers your callers, and a real essere team answers you. Hit a snag, want to tune how Ciao handles a request, or just have a question? You reach a person who can fix it.

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Knows who’s calling

03 / 06

Knows who’s calling

Regulars should never have to introduce themselves twice. Ciao recognises returning clients the moment they call, greets them by name, and picks up with their history already in hand.

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Fluent in 30+ languages

04 / 06

Fluent in 30+ languages

Your callers don’t all speak one language, so neither does Ciao. It answers in the caller’s language and switches the moment they do. No menus, no “press 2 for…”.

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Compliant on every call

05 / 06

Compliant on every call

Call-recording rules are strict, and Ciao follows them without you thinking about it. An optional disclosure opens the call by telling the caller they’re speaking with AI and being recorded.

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Knows when to bring in a human

06 / 06

Knows when to bring in a human

Some calls deserve a person, and Ciao knows which ones. A hot lead, a delicate request, a caller who asks for one: the call transfers to the right team with the context already gathered.

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Integrations

Works with the tools you already run on.

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Your dashboard

See everything, in one place.

We give you a dashboard for the whole operation: every call transcribed, every lead scored, every booking on your calendar. Open it any time and see exactly what your agent did, and what it's worth. Right from inside it, connect the tools you already run on.

Dashboard home: calls this month, minutes used, agent status and recent calls scored as Lead, Booked or Missed.
Ciao at a reception desk, wearing a headset

Meet Ciao.

Your 24/7 receptionist. Point it at your website and hear Ciao take a call in under 3 minutes.

Build your agent

Industries

Made for any business that takes calls.

These are just where we see the biggest wins. Ciao learns your business from the ground up, so whatever you do, it fits.

Real estate

Qualify buyers and book showings before the lead goes cold.

HVAC & home services

Triage emergencies and fill the dispatch board 24/7.

Legal

Run intake and conflict checks the moment a case calls in.

Restaurants

Take reservations and answer the phone during the rush.

Clinics & dental

Book, confirm and reschedule appointments hands-free.

Salons & spas

Keep the chair full with round-the-clock booking.

Your industry too

Don't see yours? Ciao adapts to any business with a phone, yours included.

Real estate

Qualify buyers and book showings before the lead goes cold.

HVAC & home services

Triage emergencies and fill the dispatch board 24/7.

Legal

Run intake and conflict checks the moment a case calls in.

Restaurants

Take reservations and answer the phone during the rush.

Clinics & dental

Book, confirm and reschedule appointments hands-free.

Salons & spas

Keep the chair full with round-the-clock booking.

Your industry too

Don't see yours? Ciao adapts to any business with a phone, yours included.

Real estate

Qualify buyers and book showings before the lead goes cold.

HVAC & home services

Triage emergencies and fill the dispatch board 24/7.

Legal

Run intake and conflict checks the moment a case calls in.

Restaurants

Take reservations and answer the phone during the rush.

Clinics & dental

Book, confirm and reschedule appointments hands-free.

Salons & spas

Keep the chair full with round-the-clock booking.

Your industry too

Don't see yours? Ciao adapts to any business with a phone, yours included.

Real estate

Qualify buyers and book showings before the lead goes cold.

HVAC & home services

Triage emergencies and fill the dispatch board 24/7.

Legal

Run intake and conflict checks the moment a case calls in.

Restaurants

Take reservations and answer the phone during the rush.

Clinics & dental

Book, confirm and reschedule appointments hands-free.

Salons & spas

Keep the chair full with round-the-clock booking.

Your industry too

Don't see yours? Ciao adapts to any business with a phone, yours included.

In their words

Stories from real business owners.

Early results from our first pilot customers.

Real estateVerified pilot
+30% viewings
“A buyer who calls about a flat won't wait five minutes. They'll ring the next listing. Now the call is answered on the spot, the viewing's booked, and the lead's on my phone before I've left the last one.”
Director · Real-estate agencyBarcelona, Spain
HVACVerified pilot
+25% bookings
“I'd come off a job to three voicemails, and half had already called someone else. Now the after-hours calls just show up booked on the calendar. I'm not chasing anyone back.”
Owner · 12-van HVAC shopTexas, US
RestaurantVerified pilot
0 missed tables
“At eight o'clock nobody can stop to answer the phone. It takes the reservation in Italian or English while we're running the floor, and we haven't turned away a table since.”
Owner · Family trattoriaMilan, Italy
LegalVerified pilot
Live at 2am
“After an accident, people call at two in the morning, and the firm that picks up is the firm they hire. It runs the intake right then, so by the time I'm in, the case is already on my desk.”
Managing partner · Personal-injury law firmFlorida, US
VeterinaryVerified pilot
24/7 cover
“Pet owners panic and they call at all hours. It books the routine visits and sends the real emergencies straight to our out-of-hours line, so my nurses aren't stuck on the phone.”
Owner · Veterinary clinicLimassol, Cyprus
DentalVerified pilot
Live in 3 min
“I pointed it at our website in the morning and it already knew our treatments, our hours, the insurance we take. New patients were booking appointments that same afternoon.”
Practice owner · Dental clinicArizona, US

Pricing

Hire your first AI employee.

Start free. Scale when it's making you money.

Free to try

Pay As You Go

Try essere risk-free, no card to start.

Free

30 minutes on us, then pay as you go

Build your agent
  • 30 free minutes to try
  • Top-up packs available
  • Dedicated dashboard
  • Multilingual, 30+ languages
  • Instant pickup, 24/7/365
Most popular

Pro

For teams running active lead flow.

$399/mo

Get Pro
  • 500 min/mo
  • Top-up packs available
  • Dedicated dashboard
  • Multilingual, 30+ languages
  • Instant pickup, 24/7/365
Enterprise

Enterprise

For large-scale deployments, franchises & multi-location brands.

Custom pricing

Let's talk

Book a call
  • Custom minutes
  • Top-up packs available
  • Dedicated dashboard
  • Multilingual, 30+ languages
  • Instant pickup, 24/7/365
  • Dedicated account manager

Cancel any time. No contracts, no lock-in.

Full comparison

Same agent on every plan.

Every plan gets the full product. The real difference is minutes.

FeaturePay As You GoProMost popularEnterprise
Usage & capacity
Minutes included30 to try500 / moCustom
Minute top-ups (in dashboard)AvailableAvailableCustom
Concurrent calls
The agent
Instant pickup, 24/7/365
Response latency under 2s
Multilingual, 30+ languages
Call transfer to human
Remembers returning clients
Compliance disclosure (AI + recording)
Platform & insight
Customize your agent anytime
Caller sentiment insights
Full analytics
Integrations
Full onboarding & setup
Support & service
Email support (24h)
Priority support (<4h)–
WhatsApp support 24/7––
Dedicated account manager––
Performance review–MonthlyCustom
Pricing & flexibility
Transparent, no-surprise pricing
Cancel any timeCustom

On every plan, real people from the essere.ai team are always here to help.

Ciao waving hello

Your always-on front desk.

Ciao answers every call, supports every customer, and books every meeting, around the clock. Live in under 3 minutes.

Build your agent