essere.ai

The essere AI receptionist

Ciao, the essere AI receptionist

Introducing Ciao.

Your 24/7 AI receptionist, trained on your business in three minutes, answering every call in your caller’s language. Built for any business that lives on the phone.

Live in three minutes. Free to try, no card.

Your 24/7 AI receptionist.

In under 3 minutes, Ciao learns your business inside out, from your services and prices to your policies and FAQs, so every caller gets real answers, not a script. It handles support, books meetings, and never misses a lead.

Create your ReceptionistBook a call
  • Live in under 3 min
  • Free to build
  • Answers 24/7, 365
  • Speaks 30+ languages
  • Integrates with your best tools
  • Books to your calendar

Essere ® presents

CiaoYour ✆ AI receptionist
AnswersLearnsBooksRemembersSpeaksHands offReports

Scroll to meet Ciao ↓

Answers

Never missa call 24 / 7,
first ring,
every ring again

62% of calls to small businesses go unanswered, and 85% of voicemail callers never call back. Ciao picks up on the first ring. 2pm or 2am.

Learns

Knows your businessinside out

Point it at your website. Three minutes later it answers with your services, your prices, your policies. No scripts.

Books

Solves the call,books the job

Routine enquiries resolved end to end, appointments straight into your calendar. Your team gets its hours back.

Remembers

Knowswho's calling

Regulars get greeted by name, their history already in hand. Nobody introduces themselves twice.

Speaks

Fluent in switches
mid-call,
no menus30+ languages

Answers in the caller's language and switches the moment they do. No “press 2 for…”.

Hands off

Knows when tobring in a human

Hot lead or delicate request? Transferred live, context handed over. No lead left on hold.

Reports

Every call loggedand summarised

A transcript and summary in your inbox after every call. You see everything Ciao does.

Your calls,answered every hour,
every language,
every caller ✳

#01Ciao · AI receptionist

Refresh your front desk

Your best hire never sleeps

Information

Receptionist live
ForSmall and medium companies
Calls answered100%
PickupFirst ring
Languages30+
Setup3 min
Bookings→ calendar
Missed calls0%

Live in 3 minutes

01Point Ciao at your website

02Pick a voice & number

03Ciao starts answering

SN 2026-CIAO-0001 · Made by Essere ®

Create your Receptionist

Live in three minutes · Free to try · No card

Incoming call · 11:42pm+1 (415) 555‑0190

What it does

It answers. It never sleeps. It takes action.

Answers every call

Picks up on the first ring, greets and qualifies the caller like your best hire would.

Works 24/7, 365

Answers at 2pm and 2am exactly the same way. No voicemail, no after-hours gaps.

Takes action for you

It qualifies the lead and books the appointment straight into your calendar, hands-free.

Hands off to a human

Ask for a person and it transfers the call straight to you or your team, never a dead end.

What it does

Your front desk, always on.

Ciao answers, resolves and books like your best receptionist. Around the clock, in any language.

  • Never misses a call

    Picks up on the first ring, 24/7/365. At 2pm and at 2am, exactly the same.

  • Knows your business

    Trained on your website in under three minutes: services, prices, policies, FAQs.

  • Solves and books

    Resolves routine enquiries end to end and books appointments straight into your calendar.

  • Recognises regulars

    Greets returning clients by name, with their history already in hand.

  • Speaks 30+ languages

    Answers in the caller’s language and switches the moment they do.

  • Hands off to a human

    A hot lead or a complex request? It transfers to the right person, context gathered.

The cost of a missed call

What is it costing you?

You're losing about

$134,680

a year. That's $2,590 a week walking out the door, every one a call essere would have answered.

Based on 37% of inbound callers being ready to buy (industry analysis of 60M+ calls). 85% who reach voicemail never call back, and 62% call a competitor instead. Sources: 411 Locals (2024), Invoca, getaira.io.

Integrations

Works with the tools you already run on.

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Your dashboard

See everything, in one place.

We give you a dashboard for the whole operation: every call transcribed, every lead scored, every booking on your calendar. Open it any time and see exactly what your agent did, and what it's worth. Right from inside it, connect the tools you already run on. On Pro, your developers get an API and webhooks to plug it into anything.

Dashboard home: calls this month, minutes used, agent status and recent calls scored as Lead, Booked or Missed.
Ciao at a reception desk, wearing a headset

Meet Ciao.

Your 24/7 receptionist. Point it at your website and hear Ciao take a call in under 3 minutes.

Create your Receptionist

Industries

Made for any business that takes calls.

These are just where we see the biggest wins. Ciao learns your business from the ground up, so whatever you do, it fits.

Real estate

Qualify buyers and book showings before the lead goes cold.

HVAC & home services

Triage emergencies and fill the dispatch board 24/7.

Legal

Run intake and conflict checks the moment a case calls in.

Restaurants

Take reservations and answer the phone during the rush.

Clinics & dental

Book, confirm and reschedule appointments hands-free.

Salons & spas

Keep the chair full with round-the-clock booking.

Your industry too

Don't see yours? Ciao adapts to any business with a phone, yours included.

Real estate

Qualify buyers and book showings before the lead goes cold.

HVAC & home services

Triage emergencies and fill the dispatch board 24/7.

Legal

Run intake and conflict checks the moment a case calls in.

Restaurants

Take reservations and answer the phone during the rush.

Clinics & dental

Book, confirm and reschedule appointments hands-free.

Salons & spas

Keep the chair full with round-the-clock booking.

Your industry too

Don't see yours? Ciao adapts to any business with a phone, yours included.

Real estate

Qualify buyers and book showings before the lead goes cold.

HVAC & home services

Triage emergencies and fill the dispatch board 24/7.

Legal

Run intake and conflict checks the moment a case calls in.

Restaurants

Take reservations and answer the phone during the rush.

Clinics & dental

Book, confirm and reschedule appointments hands-free.

Salons & spas

Keep the chair full with round-the-clock booking.

Your industry too

Don't see yours? Ciao adapts to any business with a phone, yours included.

Real estate

Qualify buyers and book showings before the lead goes cold.

HVAC & home services

Triage emergencies and fill the dispatch board 24/7.

Legal

Run intake and conflict checks the moment a case calls in.

Restaurants

Take reservations and answer the phone during the rush.

Clinics & dental

Book, confirm and reschedule appointments hands-free.

Salons & spas

Keep the chair full with round-the-clock booking.

Your industry too

Don't see yours? Ciao adapts to any business with a phone, yours included.

In their words

Stories from real business owners.

Early results from our first pilot customers.

Real estate
+30% viewings
“A buyer who calls about a flat won't wait five minutes. They'll ring the next listing. Now the call is answered on the spot, the viewing's booked, and the lead's on my phone before I've left the last one.”
Director · Real-estate agencyBarcelona, Spain
HVAC
+25% bookings
“I'd come off a job to three voicemails, and half had already called someone else. Now the after-hours calls just show up booked on the calendar. I'm not chasing anyone back.”
Owner · 12-van HVAC shopTexas, US
Restaurant
0 missed tables
“At eight o'clock nobody can stop to answer the phone. It takes the reservation in Italian or English while we're running the floor, and we haven't turned away a table since.”
Owner · Family trattoriaMilan, Italy
Legal
Live at 2am
“After an accident, people call at two in the morning, and the firm that picks up is the firm they hire. It runs the intake right then, so by the time I'm in, the case is already on my desk.”
Managing partner · Personal-injury law firmFlorida, US
Veterinary
24/7 cover
“Pet owners panic and they call at all hours. It books the routine visits and sends the real emergencies straight to our out-of-hours line, so my nurses aren't stuck on the phone.”
Owner · Veterinary clinicLimassol, Cyprus
Dental
Live in 3 min
“I pointed it at our website in the morning and it already knew our treatments, our hours, the insurance we take. New patients were booking appointments that same afternoon.”
Practice owner · Dental clinicArizona, US

Pricing

Hire your first AI employee.

Start free. Scale when it's making you money.

Free to try

Pay As You Go

Try essere risk-free, no card to start.

Free

30 minutes on us, then pay as you go

Create your Receptionist
  • 30 free minutes to try
  • Top-up packs available
  • Dedicated dashboard
  • Multilingual, 30+ languages
  • Instant pickup, 24/7/365
Most popular

Pro

For teams running active lead flow.

€399/mo

Get Pro
  • 500 min/mo
  • Top-up packs available
  • Dedicated dashboard
  • API & webhooks
  • Multilingual, 30+ languages
  • Instant pickup, 24/7/365
Enterprise

Enterprise

For large-scale deployments, franchises & multi-location brands.

Custom pricing

Let's talk

Book a call
  • Custom minutes
  • Top-up packs available
  • Dedicated dashboard
  • Multilingual, 30+ languages
  • Instant pickup, 24/7/365
  • Dedicated account manager

Cancel any time. No contracts, no lock-in.

Full comparison

Same agent on every plan.

Every plan gets the full product. The real difference is minutes.

FeaturePay As You GoProMost popularEnterprise
Usage & capacity
Minutes included30 to try500 / moCustom
Minute top-ups (in dashboard)AvailableAvailableCustom
Concurrent calls
The agent
Instant pickup, 24/7/365
Response latency under 2s
Multilingual, 30+ languages
Call transfer to human
Remembers returning clients
Compliance disclosure (AI + recording)
Platform & insight
Customize your agent anytime
Caller sentiment insights
Full analytics
Integrations
API & webhooks–
Full onboarding & setup
Support & service
Priority support (<4h)–
Dedicated account manager––
Performance review–MonthlyCustom
Pricing & flexibility
Transparent, no-surprise pricing
Cancel any timeCustom

On every plan, real people from the essere.ai team are always here to help.

Ciao waving hello

Your always-on front desk.

Ciao answers every call, supports every customer, and books every meeting, around the clock. Live in under 3 minutes.

Create your Receptionist